LEGAL INFORMATION AND TERMS OF USE
Website owner:
https://www.amaprops.com/ is owned by Anna Membrive Archs, CIF 23927340A, with registered address at Mare de Déu del Remei 30, 08187 Santa Eulàlia de Ronçana (Barcelona, Spain), telephone +34 697 887 131, and email anna@amaprops.com (hereinafter, “The Company”).
By accessing or using this website, and by purchasing any product or service through it, the user accepts these terms together with the Legal Notice, Privacy Policy, and Cookie Policy.
1. Activity and Products
Through this online store, users can purchase the items displayed on the website.
All prices include VAT and are shown according to the size selected.
In the event of a pricing or product description error, The Company reserves the right to cancel or correct the order, offering the customer the option to modify it or receive a refund.
Orders are shipped to the customer’s address. The customer must ensure that the products can be delivered and installed easily at the destination.
Custom-made or personalized products cannot be returned.
The customer must check the order upon delivery and report any transport damage within 24 hours.
2. Users
Accessing and using the website grants the status of User, who declares to be over 18 and legally capable of entering into contracts.
Users agree to:
Use the website only for legitimate purchases.
Not make false or fraudulent orders.
Provide accurate and truthful contact details.
This website is primarily intended for users residing in Spain.
The Company does not guarantee compliance with the legislation of other countries and does not provide shipping or services outside Spain.
3. Purchase Process
Users may select products, fill in the required data, and confirm the order.
A confirmation email will be sent upon receipt of the order and another when it is shipped.
The user agrees to receive an electronic invoice, though a paper copy may be requested at any time by emailing anna@amaprops.com.
4. Availability and Prices
All orders are subject to product availability. If an item is out of stock or unavailable, the user will be notified, and any payment made will be fully refunded.
Prices are shown in euros (€) and include VAT. Prices may change, but changes will not affect confirmed orders.
5. Payment Methods
Accepted payment methods include credit/debit card and bank transfer.
Orders paid by bank transfer are reserved for 5 calendar days until the payment is received.
If the issuing bank does not authorize payment, The Company will not be responsible for delays or cancellations.
6. Delivery
Deliveries are made within Spain (Mainland and Balearic Islands) within a maximum of 30 calendar days from order confirmation.
If delivery cannot be completed due to the customer’s absence or access issues, a notice will be left, and the order may be returned to the warehouse.
Ownership of the goods transfers to the customer once full payment has been received.
7. Right of Withdrawal and Returns
Consumers have the right to withdraw from the purchase within 14 calendar days of delivery without giving any reason, except for custom or made-to-order products, which are excluded from this right.
Refunds will be made using the same payment method within 14 days of the withdrawal notice, once the product is received in perfect condition and in its original packaging.
The customer bears the return shipping costs.
If the product is defective or incorrect, The Company will bear all costs for return and replacement or full refund.
8. Warranty
Products are covered by a two-year legal warranty from the date of delivery.
Natural variations in materials or craftsmanship are not considered defects.
If a product is defective, the customer may request repair, replacement, or refund according to current consumer law.
9. Limitation of Liability
The Company shall not be held liable for:
Losses not directly attributable to its actions.
Damage or delays caused by transport companies or third parties.
Technical failures, service interruptions, or force majeure events (e.g., strikes, natural disasters, or governmental restrictions).
Improper use, mishandling, or incorrect returns by the customer.
In cases of force majeure, obligations will be suspended without liability for The Company.
10. Communications
The user agrees that most communications with The Company will be made electronically (email or website notices).
The user may contact The Company via anna@amaprops.com or through the contact form on the website.
11. Severability and Modifications
If any clause is declared invalid, the remaining provisions shall remain fully enforceable.
The Company may update these terms at any time, and the version in effect at the date of purchase will apply.
12. Data Protection
Personal data provided by users will be processed in accordance with the Privacy Policy, in compliance with EU Regulation 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
Users guarantee that the information provided is accurate and truthful.
13. Governing Law and Jurisdiction
The use of this website and the sale of its products are governed by Spanish law.
Any disputes shall be submitted to the Courts and Tribunals of Barcelona (Spain), unless otherwise required by applicable consumer protection laws.